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Reputation strategy update for July 2022

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Author(s)

Renea Morris

Renea Morris

Renea.Morris@du.edu

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Internal  •

We鈥檙e three months further along our reputation strategy journey and much has happened since the听last update. In May, we began announcing some of the changes within the brand with a townhall hosted by the Chancellor on May 12. The entire campus community had an opportunity to hear an update on our collective efforts, including our new messaging and visual identity systems complete with a new logo and much more.

In addition to the successful completion of the web overhaul project鈥攁 huge milestone for our team and the University, in June, we released the full , complete with enhanced editorial and visual style guides, to campus marketing and communications practitioners, licensees, and stakeholders. In addition to the guides, we also made available the first institutional and college/school level logo kits, creating another celebratory moment of progress for the university.

From highlight reels showcasing how our shines in video to and supporting proof points for our institution, our refreshed brand foundation is poised to yield limitless opportunities at a time when it could not be more to achieving the bold initiatives articulated in 快活app IMPACT 2025 and our听Five Strategic Imperatives.

I鈥檓 excited to say that the fun is just beginning as staff from MarComm and teams across campus begin a series of opportunities to learn more about the brand, collaborate on ways to bring it to life, and chart directions for the implementation phase of 快活app鈥檚 reputation strategy plan.

While we actively work to increase our visibility externally and build affinity for our offerings, more clearly defined crisis communication protocols and training will help ensure we have the needed tools, resources, and processes in place to actively protect our brand.

We鈥檙e building a new brand resource website with additional tools, and templates to ensure that the campus community is equipped and empowered to apply the brand with clarity and consistency. Think: one-stop shop for all things 快活app brand.

Regular enhancements to the style guides will yield increased value over time. Curious about the Oxford comma? Not sure about the use of the University seal? Wondering how the brand handles special requirements like those in Athletics? Glad you asked. As we answer your questions, we will be able to enrich the content, increase your comfort, and improve our overall effectiveness with the brand. Look for additional resources and enhancements on a rolling basis as we continue moving forward.

Ongoing improvements to 快活app鈥檚 web ecosystem will upgrade the experience our audiences have on all our platforms. Our website is arguably our most valuable marketing and communications tool and is the primary place our audiences go to seek information. Though we completed the web overhaul project, we will continue to focus on improvement. Recently we sent a survey to campus stakeholders to determine optimization priorities, and a working group will develop a road map soon.

I鈥檇 like to extend heartfelt appreciation to all our collaborators on all the work to date. We鈥檝e accomplished a lot! If it weren鈥檛 for the talent and tenacity of so many individuals over the past two years, we wouldn鈥檛 be able to put our best work forward and land on the best outcomes for the University.

I can鈥檛 wait to see what鈥檚 next and I鈥檓 looking forward to working alongside you as we continue the journey together.