Frequently Asked Questions

Admission & Aid

Have a question that isn't answered below? Call us at 303-871-4020, email us at听finaid@du.edu, or drop by University Hall room 255. To ensure the health and safety of our students and staff, masks are required in the financial aid office regardless of vaccination status.

Phone and Drop-In Hours:

  • M, T, W, F: 8:00 a.m. - 4:00 p.m. MT
  • Th: 12:00 p.m. - 4:00 p.m. MT

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Applying for Aid:

  • What are 快活app's school codes?

    听code: 001371

    听code: 4842 (required for undergraduate students who wish to apply for need-based institutional aid)

  • What is the deadline to apply for aid for the 2024-25 academic year?

    The priority deadline to submit your financial aid application depends on your student status. If you miss the priority deadline, that's OK! You won't miss out on funding鈥攜ou just might not receive your financial aid offer as quickly as those who met those dates. You should still apply for aid as soon as possible.

    Learn more about the application process and deadlines:

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  • How will I know that 快活app has received my financial aid application?

    In mid-March, the Department of Education began sending small batches of 2024-25 FAFSA data to schools. To accommodate the additional time needed to process the backlog of applications we'll receive,听we expect to be able to begin to notify students that 快活app has received their FAFSA in mid-April听and if any additional documents are needed soon after that. Specific timelines will be posted on our 2024-25 FAFSA Changes webpage as we learn more.

    For undergraduate students who have submitted the CSS Profile, you can check to see if we've received it through (current students) or your (prospective students).

  • Will I need to submit any other documents?

    Maybe鈥攕ome students will be selected by the U.S. Department of Education for a process called verification, and some undergraduate students will have conflicting information between their FAFSA and CSS Profile. In both circumstances, we need additional documentation before we can generate a financial aid offer.

    We'll begin emailing students who need to submit further documentation in mid-to-late April, so keep an eye on your inbox!

  • What's the best way to submit documents to your office?

    We highly recommend that all students upload their documents instead of emailing or faxing them, as it's a much more secure method of transfer.听Please note that it typically takes 1-2 business days for the status of documents to be updated once submitted.

    • Prospective undergraduates:听View the status of your requirements and upload documents by visiting your听.
    • Prospective graduate students:听View the status of your requirements and upload documents by visiting your听.
    • Current 快活app students:听Review the Financial Aid Checklist on your听.
  • Do I have to apply for financial aid to receive my merit scholarship?

    No. You only have to apply for financial aid if you're interested in receiving need-based grants and scholarships, student loans, and/or work-study. The FAFSA and/or CSS Profile are not required in order to receive a merit scholarship.

  • When will I receive my financial aid offer?

    All students must be admitted to the University and have applied for aid in order to receive a financial aid offer. If we've requested additional documentation after you applied for aid, you must submit those documents and an advisor must review your file before a financial aid offer can be generated.

    Learn more about aid offer timelines:

  • I'm being asked to have my "noncustodial parent" submit a CSS Profile application. Why?

    The 快活app's policy is to require financial information from both biological/adoptive parents of students when applying for financial aid. While only the custodial parent must supply information on the FAFSA, both parents must supply information on the CSS Profile, which means for students whose parents are divorced or separated, the noncustodial parent must submit a separate CSS Profile.

    Note for current students:听The noncustodial parent CSS Profile is only required once and is waived for current students who have completed it in a prior academic year.

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    Learn more >>

  • I don't have any contact with my noncustodial parent. What should I do?

    We know that extenuating circumstances may make it impossible to obtain noncustodial parent information. If your noncustodial parent's whereabouts are unknown or if there are other extenuating circumstances, complete and submit the听, and a听member of the Financial Aid Appeals Committee will contact you with next steps.

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Summer Financial Aid:

  • What types of aid are available for the summer term?

    Undergraduates:听Most students are eligible to receive a summer grant comparable to the amount of merit- and need-based funding received during the other quarters of the academic year.听Learn more >>

    Graduate/Law students:听Aid for the summer term is not automatically included in financial aid offers for most students, and additional aid typically comes in the form of student loans. Contact your academic department directly to learn about institutional aid opportunities for the summer.听Learn more >>

  • How do I apply for financial aid for the summer?

    If you are interested in receiving aid for the summer term鈥攁nd you don't already have it included in your aid offer鈥攜ou'll need to submit a summer aid application through PioneerWeb.听The summer aid application will be available the first week of March; current students will receive an email once it's available.

  • I'm a new student starting classes in the summer. Do I need to submit the summer aid application?

    No. If you've been admitted to 快活app and plan to start classes in the 2024 summer term, you just need to听. Be sure to complete the 2023-24 FAFSA,听not听the 2024-25 FAFSA.

    Please note: The 2023-24 FAFSA is only available through June 30th.听After that date, you will no longer be able to receive federal aid (including loans)听for the summer term.

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Scholarship Questions:

  • I'm an undergraduate student. Do you have a list of additional private scholarships I can apply for?

    Various entities not affiliated with 快活app offer an array of scholarship opportunities. These sources can include community organizations as well as women's, ethnic or religious organizations. Many of these opportunities are not broadly advertised, so be sure to speak with any such organizations near you, particularly those you're already affiliated with, to see if they offer scholarship funding.听

    We also have a听list of the most common听private scholarship search engines on our website.听

    Learn more >>

  • I'm a graduate student. Do you have any scholarships I can apply for?

    Most available scholarships are merit-based and are awarded by individual academic departments. For many merit-based scholarships, you're automatically considered when you apply for admission. Some, however, will require a separate application. Contact your academic department for more information on 快活app scholarship opportunities.

    Various entities not affiliated with 快活app also offer an array of scholarship opportunities. These sources can include community organizations as well as women's, ethnic or religious organizations. Many of these opportunities are not broadly advertised, so be sure to speak with any such organizations near you, particularly those you're already affiliated with, to see if they offer scholarship funding. We've included some of the most common听private scholarship search engines on our website.

  • Are there any 快活app scholarships for my specific major?

    There are over 500 gift and endowed scholarships awarded every year to current undergraduate students by academic departments on campus. The majority of these scholarships are available to students entering their second, third or fourth year at the University after they鈥檝e taken classes in their chosen major. To be considered for one of these scholarships, students must submit the Departmental Scholarship Application, which opens in February each year.

  • Where should my private scholarship check be mailed?

    The check can be sent to the following address:

    快活app
    Office of Financial Aid
    2197 S. University Blvd.
    Denver, CO 80208

    The scholarship provider should write the check out to the 快活app and include your听name and 快活app ID in the memo. If the organization has a specific way they would like the scholarship applied (split evenly over the academic year or a specific quarter), please have them include that information with the check.

  • How will my private scholarship be applied onto my account?

    Once we receive the scholarship, we'll see if the organization sent information on how they want the funds to be applied. Some organizations want it to be applied evenly over the academic year while others would like it to be applied to one quarter specifically. Unless otherwise specified, we'll split听the scholarship evenly over the fall, winter, and spring quarters.

  • My private scholarship hasn't been applied to my account. What should I do?

    We may have not received your scholarship check yet. Please contact your scholarship organization directly to confirm they have sent the check and verify it has been sent to the correct address.

  • I have an outside organization asking for information for a private scholarship. What should I do?
    • If the organization is asking for an听enrollment verification, please contact the Office of the Registrar at 303-871-4095 or听registrar@du.edu, or听request enrollment verification through My4D.
    • If the organization is asking for a听copy of your bill, please听听to find your most recent statement. Contact the Office of Student Billing听at 303-871-4944 or听studentbilling@du.edu听for more information.
    • If the organization is asking for听specific information about your financial aid, please email the request to听finaid@du.edu. We can't provide any FAFSA data or aid eligibility information to a third party without your written consent, so we'll reach out to you to obtain authorization. Please submit requests at least two weeks prior to the organization's deadline (if applicable).

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快活app Departmental Scholarship Application:

Contact

 

Financial Aid